Who We are

Family Center By The Falls is a private behavioral health center for Children, Adolescents and Families located in Chagrin Falls, Ohio. We provide psychiatry, mental health counseling, substance abuse counseling, psychological and educational testing, group, and educational consultation. We also provide school consultation and training for parents and professionals. Our staff includes psychiatrists, psychologists, counselors, and educational consultants. In addition we have a training program for medical fellows, psychology interns, and counseling students.


Mission: 

Our mission is to care for your child's social, emotional, and cognitive needs as if your child was one of our own. We want to make available personalized, expert services to meet a broad scope of treatment needs   


Core Values:

Coordinated care: Children and families are best served when the professionals involved in their case (doctors, educators, therapists, etc.) are all working together and share similar philosophies and approaches. Parents often receive confusing and contradictory diagnoses and recommendations from competent, well-meaning professionals. Getting everyone on the same page and making sure the professionals have an established means of communicating with one another are matters of critical importance. We seek to coordinate care with schools, pediatriciations, other professionals, yourself, and our practice. For this reason, our psychiatrists refer to and partner with our clinical team and do not accept referrals from other private counselors in the area unless we have an established method of collaboration.


Responding to families in a timely manner: Parents have immediate and serious concerns when seeking behavioral health care for their children. A two to three month wait for an appointment is unacceptable. We try to offer families an initial appointment with the appropriate professional within one to two weeks of their initial call.


Taking the time to understand the problem: Parents and families come to us with complex and long-standing problems. Spending time to carefully evaluate the problem(s) from the very beginning markedly increases the likelihood of identifying proper solutions. Parents need time to have their questions and concerns addressed if treatment interventions are to be properly implemented. A primary reason we don’t sign contracts with insurance companies is that we would be compromising the quality of service we offer to families for economic gain by agreeing to their minimal standards of care.  


Education and Tools: Parents and children need to know as much as possible about their condition(s) and treatment if they are to be empowered to address their problems. We also believe that training offered to other professionals so they might better serve children and families affected by emotional and behavioral disorders is good stewardship of our time, talent and resources. 


Research and Evidence-based treatment: Our field is always changing. We don’t know nearly enough about the long term course of conditions that our patients experience, along with the safety and efficacy of many of our treatments. As a result, we conduct clinical research and strongly encourage our families to participate in carefully monitored studies conducted by qualified professionals. In addition, given what’s at stake, children and families deserve treatment interventions that are demonstrably effective. We base our treatment approaches on the best peer-reviewed science and practice parameters available.  


Respect for families of faith: We desire to support families who seek to raise their children within the values and traditions of their faith. We seek to be respectful of those traditions and to avoid offering services in a manner that would undermine parents in communicating their faith to their children.


Who we are

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Family Center by the Falls

8401 Chagrin Rd, Suite 14B

Chagin Falls, OH 44023

440-543-3400 phone

440-543-2287 fax